Privacy Policy

DramNote Privacy Policy
Last modified: March 5, 2025

At DramNote, we prioritize your privacy and aim to transparently explain how we handle personal information collected through the DramNote mobile application, website (https://DramNote.com), and related services. Please review this policy carefully to understand our practices regarding your information.

Types of Information We Collect

Personal Information You Provide We collect information you voluntarily provide during registration, account setup, or interactions with our customer support and services. This information typically includes:

  • Name and email address
  • Username and password
  • User-generated content (reviews, comments, images, and tasting notes)
  • Payment information (if applicable for purchases or subscriptions)

Automatically Collected Information DramNote automatically collects technical data when you interact with our services. This includes:

  • IP address
  • Device type, operating system, and version
  • App usage details, such as pages visited and interactions
  • Dates and times of app usage
  • Error logs and diagnostic data, including detailed technical information related to app performance issues

Device Permissions To enhance app functionality, we may request access to:

  • Your device’s camera (to upload and capture images)
  • Push notifications (for updates, reminders, and relevant alerts)

How We Use Collected Information

Your personal data is utilized to:

  • Operate and manage DramNote services effectively
  • Personalize and improve your user experience
  • Provide customer support and respond to your inquiries
  • Facilitate internal research, analytics, and service improvements
  • Manage promotional campaigns, marketing communications, and targeted advertising
  • Maintain security, detect fraud, and ensure compliance with our Terms of Service
  • Fulfill legal obligations and regulatory requirements

User-Generated Content

Any content you publicly share within DramNote, including reviews, photos, and notes, becomes accessible to other users and can be utilized by DramNote for promotional, advertising, or commercial purposes. While you retain ownership of this content, you grant DramNote a perpetual, royalty-free, global license to use, modify, reproduce, and publicly display it consistent with your privacy preferences and this policy.

We reserve the right to remove or delete user-generated content without prior notification if it violates our guidelines or policies.

Security of Your Information

We implement robust, industry-standard security measures to safeguard your data against unauthorized access, misuse, or loss. Nonetheless, no electronic storage method or internet transmission is 100% secure. You must protect your account credentials, and you are responsible for ensuring the strength and confidentiality of your passwords.

Data Retention

DramNote retains your personal information only as long as necessary to fulfill the intended purposes outlined here or as required by applicable laws. When your account is terminated or upon request, we will either delete or anonymize your data promptly, except when legally obligated to retain certain information.

Children’s Privacy

DramNote services are designed for individuals aged 21 and older. We do not intentionally collect or store personal information from users under the age of 21. If we discover that such information has been inadvertently collected, we will take immediate steps to delete it.

Sharing and Disclosure of Information

We may disclose your personal data with:

  • Employees, affiliates, and contractors of DramNote
  • Third-party service providers offering hosting, data analytics, advertising, and related services
  • Legal authorities if required by law or legal proceedings
  • Third parties involved in mergers, acquisitions, asset sales, or restructuring transactions

International Data Transfers

Your information may be transferred and processed outside your jurisdiction. We ensure compliance with applicable data protection regulations and implement adequate safeguards to protect transferred data.

Your Rights and Choices

You have the right to:

  • Access, update, correct, or delete your personal data
  • Withdraw your consent to certain processing activities
  • Opt out of marketing and promotional communications
  • Obtain information about how your data is managed and shared

To exercise these rights, contact us at privacy@DramNote.com.

Third-Party Websites and Services

DramNote may include links to external websites or services not managed by us. We assume no responsibility for the content or privacy practices of these external entities. We encourage you to review the privacy policies of any third-party services you access through our app or website.

Additional Information for California Residents

Under California law, residents have additional rights regarding personal information management, including:

  • Right to know what personal data we collect, share, or sell
  • Right to request deletion of personal information
  • Right to opt out of data sharing for marketing purposes

To exercise these rights or request more information, contact us at cs@DramNote.com.

Updates to This Privacy Policy

DramNote reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated through notifications within the app, via email, or prominently displayed on our website.

Contact Us

For questions, concerns, or further details about our privacy practices, please contact us:

Privacy Team
DramNote
cs@DramNote.com